Privacy Policy

Privacy Policy

Effective Date: 4/3/2025
Last Updated: 4/3/2025

Molde’s Electric & Mechanical is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, request services, or interact with us.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of personal information to provide HVAC services and improve our website:

A. Information You Provide to Us

  • Contact Information: Name, email address, phone number, and mailing address
  • Service Requests: Details about your HVAC system, service needs, and property information
  • Payment Information: Credit/debit card details or billing information (processed securely)
  • Communications: Emails, phone calls, and messages related to appointments or inquiries

B. Information We Automatically Collect

  • Device & Browser Data: IP address, browser type, and device information
  • Website Usage Data: Pages visited, time spent on the site, and interactions
  • Cookies & Tracking Technologies: Small files stored on your device to enhance user experience

C. Information from Third Parties

We may receive information from:

  • Online scheduling platforms
  • Payment processors
  • Marketing partners (if applicable)

2. How We Use Your Information

We use your information to:
✅ Schedule and provide HVAC services
✅ Process payments and send service confirmations
✅ Respond to inquiries and customer support requests
✅ Send appointment reminders and service follow-ups
✅ Offer promotions or special discounts (with your consent)
✅ Improve website functionality and customer experience
✅ Comply with legal and safety regulations

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following situations:

  • With Service Providers: We may share data with third-party vendors (e.g., scheduling tools, payment processors) to help operate our business.
  • Legal Requirements: If required by law or in response to legal requests.
  • Business Transfers: If we merge, sell, or transfer business assets, your data may be transferred to the new owner.

4. Your Rights & Choices

A. General Data Protection Regulation (GDPR) – For EU Users

If you are in the European Economic Area (EEA), you have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent for marketing communications
  • File a complaint with your local data protection authority

B. California Consumer Privacy Act (CCPA) – For California Users

Under the CCPA, California residents have the right to:

  • Request access to the personal information we collect
  • Request deletion of personal data
  • Opt-out of the sale or sharing of personal information (We do not sell data)

To exercise your rights, contact us at moldesbilling@gmail.com

5. Data Security & Retention

We use industry-standard security measures to protect your personal information. However, no online platform is 100% secure.

We retain your data as long as necessary to fulfill service requests, comply with legal requirements, and improve our services.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:
✔ Improve website navigation and user experience
✔ Analyze website traffic and performance
✔ Personalize marketing content (if applicable)

You can manage cookie settings through your browser.

7. Third-Party Links & Services

Our website may contain links to third-party websites (e.g., financing options, manufacturer sites). We are not responsible for their privacy practices. Please review their policies before sharing personal information.

8. Children's Privacy

Our services are not intended for children under 13. If we learn that we have collected personal data from a minor, we will take immediate steps to delete it.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

📍 Molde’s Electric & Mechanical
📍 7022 Co Rd 15, Montevideo, MN 56265
📧 Moldesbilling@gmail.com
📞 320-269-8454